Privacy Policy

ÉLUNOIR ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Who We Are
This store is operated by ÉLUNOIR,  265 - 269  Kingston Road, Wimbledon, London, England, SW19 3NW. For any privacy questions, contact us at support@elunoir.co.uk.

Information We Collect
When you make a purchase or interact with our store, we may collect your name, email address, shipping and billing address, payment information, and order history. We also collect certain information automatically, such as your IP address and browsing activity, through cookies and similar technologies.

How We Use Your Information
We use your information to process and fulfil orders, communicate with you about your purchases, provide customer support, send marketing communications (only where you've consented), and improve our products and services.

Sharing Your Information
We share your information only with trusted third parties who help us operate our business — such as payment processors, shipping carriers, and our e-commerce platform (Shopify). We do not sell your personal information.

Your Rights
Under UK data protection law, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing at any time. To exercise these rights, contact support@elunoir.co.uk.

Cookies
Our site uses cookies to enable core functionality, analyse traffic, and personalise your experience. You can control cookies through your browser settings.

Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described here, or as required by law.

Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.